In the Digital Compass, the European Commission has presented a vision for digital transformation in Europe by 2030. In the digital transformation of companies, it has set the target of 75% of companies employing cloud computing, artificial intelligence and collective data technologies by 2030. However, it is expected to achieve more than 90 % of SMEs have at least a basic level of digital intensity.
In 2021, 43% of companies in Slovenia use cloud computing services with at least 10 employees and self-employed, and 14% use AI technologies. In 2019, 7% of companies analyzed mass data. Among Small and Medium Enterprises (SMEs), 45% have a very low numerical index, 32% have a numeric low index, 19% have a high numeric index and 4% have a very high numeric index. At least 55% of small and medium-sized businesses achieve at least a basic level of digital intensity.
The level of digitization in companies with at least 10 employees and the self-employed is measured and expressed by the numerical index. This is calculated based on 12 indicators used to monitor ICT use in companies in a given year. According to how many of these they meet and to what extent, companies are categorized into 4 groups: companies with a very low, low, high and very high numerical index.
Almost half of the companies in eastern Slovenia achieve only a very low numerical index
In 2021, the largest number of companies with at least 10 employees and self-employed workers were those with a very low numerical index, i.e. 44%; 31% have a low numerical index, 20% have a high and 5% have a very high numerical index. A survey conducted by the Cohesion Zones showed that 48% of companies in eastern Slovenia have a very low numerical index and 4% have a very high index. In western Slovenia, 40% of companies have a very low numerical index and 6% have a very high numerical index.
Indicators of ICT use in companies employing at least 10 employees and self-employed people, on the basis of which the digital index was calculated in 2021. Digital Density Index:
More than half of the company’s employees and the self-employed have access to the Internet for business purposes
In 2021, 50% of these companies, in which more than half of the employees and the self-employed had access to the Internet for business purposes. By size of enterprises: in 50% of small and medium-sized companies and 58% of large companies.
42% of these companies are located in Eastern Slovenia and 58% in Western Slovenia.
Contractually guaranteed maximum transfer speed of the company’s fastest stable Internet connection of at least 30 Mbit/s
79% of companies have the contractually guaranteed highest transfer speed of the fastest stable internet connection for a company of at least 30 Mbit/s. 9% of companies have a speed of at least 1 Gbit / s.
In Eastern Slovenia, 78% of companies have the highest contractually guaranteed transfer speed of the fastest stable Internet connection for a company, at least 30 Mbit/s, and 80% of companies are in Western Slovenia.
The company is using an enterprise resource planning (ERP) software solution.
ERP (Enterprise Resource Planning), a comprehensive software solution that enables end-to-end business management, is used by 36% of companies. By workload: 28% small, 65% medium and 97% large.
In Eastern Slovenia, 33% of companies use ERP software solutions, and in Western Slovenia 38%.
The company uses a customer relationship management (CRM) software solution.
CRM (Customer Relationship Management), which enables the management of key customer information, is used by 22% of businesses: 18% of small businesses, 35% of medium-sized businesses and 62% of large businesses.
In eastern Slovenia, 17% of companies use a CRM software solution, and in western Slovenia, 27%.
The company uses social media
59% of companies use (have a profile) social media. Social networks are used by 57% of businesses (such as Facebook and LinkedIn), 29% use websites to share multimedia content (such as Instagram and YouTube), and 11% of companies have or use a small blog (such as Twitter); 4% of companies use wiki-based knowledge sharing tools. Social media is used by 56% of small businesses, 68% of medium-sized businesses, and 90% of large businesses.
In eastern Slovenia 56% of businesses use social media, and in western Slovenia 62%.
The company uses two or more social media
30% of companies use one or more social media (having a profile). By business size: 26% small, 43% medium, 74% large.
In eastern Slovenia, 26% of companies use two or more social media, and 34% in western Slovenia.
The company uses artificial intelligence techniques
12% of companies use AI technologies: 9% of small companies, 20% of medium-sized companies, and 36% of large companies. Most of them use object or people recognition technologies (such as computer vision, machine vision), which identifies a product, fingerprint, face or object based on an image (8% of companies).
9% of companies in eastern Slovenia use artificial intelligence technologies, and 15% in western Slovenia.
Use of the Internet of Things (smart devices or systems) in companies
49% of businesses use hardware or smart systems: 46% of small businesses, 61% of medium-sized businesses, and 78% of large businesses.
Smart devices or systems are commonly used to ensure the safety of buildings, for example smart alarm systems, smart detector, smart lock, smart security camera; They are used by 38% of companies. 19% of companies use it to manage energy use (eg smart meter, smart lighting, smart thermostat), and 18% use it for logistics management (eg, sensors that can be monitored or controlled online for warehouse management, product or vehicle tracking ), 12% in the business process (such as sensors or RFID tags that can be monitored or managed online and used to monitor, manage or automate processes.
52% of companies in eastern Slovenia and 47% in western Slovenia use smart devices or systems.
The company rents cloud computing services
43% of companies employ cloud computing services: 39% are small, 55% are medium, and 81% are large.
Among other things, companies employ the following cloud computing services: 31% of companies rent email, 28% rent file storage services, and 12% rent computing facilities to run enterprise software (such as virtual processors or memory).
Cloud computing services are leased by 38% of companies in Eastern Slovenia and 47% in Western Slovenia.
Companies rent medium or more advanced cloud computing services
38% of companies employ at least one medium or advanced cloud computing service: 35% of small businesses, 46% of medium businesses, and 65% of large businesses. These services are: leasing of security software as a service cloud computing (31%), leasing of enterprise database hosting services (18% of companies), leasing of financial and accounting software (16% of companies), leasing of cloud ERP software (11%) from companies), rent a computer platform that provides a hosting environment for application development, testing or deployment (reusable modules, API) (10% of companies) or rent CRM software via the cloud (9% of companies ).
32% of companies in Eastern Slovenia and 43% in Western Slovenia rent these cloud computing services.
The company generated more than 1% of its revenue in the previous year through sales through computer networks – websites or computer data exchange (RIP)
In 2020, 20% of companies (18% of small businesses, 25% of medium-sized businesses, and 53% of large businesses) generated more than 1% of their revenue from sales over computer networks.
In 2020, companies generated 17.9% of the total value of revenue generated (excluding VAT) through sales via computer networks; 4.1% via websites and 13.7% via computer data exchange (RIP).
More than 1% of companies in Eastern Slovenia and 21% in Western Slovenia generated more than 1% of their revenue from sales via computer networks.
The company generated more than 1% of its revenue last year from website sales, and online sales to end consumers (B2C) accounted for more than 10% of the value of online sales
In 2020, there were 8% of these companies; Many companies generate more than 1% of their revenue from website sales and online sales to end consumers (B2C) representing 10% of the value of online sales (7% from small businesses, 8% from medium businesses, and 12% from large businesses ) .
There were 6% of these companies in Eastern Slovenia and 9% in Western Slovenia.
In 2020, businesses generated 4.1% of the total value of revenue generated in that year (excluding VAT) through online sales.