Interest in using electronic supply by…

After Telekom Slovenije and its consortium partner, the Association of Pensioners’ Associations of Slovenia (ZDUS), were selected in a public tender to implement the Ministry of Health’s “e-care at home” project, it received more than 3,000 applications in just over a month. The use of the service under this project is funded by the European Union from the European Social Fund (ESF) for 5,000 beneficiaries. The project runs until September 30, 2023. The electronic supply is not associated with the operator whose beneficiaries use mobile or fixed services.

“More and more elderly, disabled, and chronically ill people want to stay in their home environment for as long as possible, but at the same time are often left to fend for themselves. If they fall, feel very unwell or have a stroke, they are often unable to contact the phone or a neighbour. To ask for help. Electronic care can greatly help in this matter, which allows in case of weakness, fall or personal distress to immediately contact the operational assistance center 24/7. In this way, in the care of the elderly, we at least partially relieve the burden on relatives , who therefore know that the organization of the assistance will be taken care of immediately by qualified medical staff.‘, confirms Peter PustaticnikHead of Electronic Supply and Electronic Health at Telekom Slovenije.

Telekom Slovenije has already received more than 3,000 requests to use the service within the “e-care at home” project, indicating that the need for e-care is great. About 600 beneficiaries are currently using the project. Before installing the electronic supply, all applications received are carefully reviewed, fulfillment of conditions is checked and applications are completed if necessary. “Because of the extremely high response and delays in the delivery of pendants with a portable motion detector, the majority of recipients will receive an electronic supply from mid-June onwards,” Pustatičnik says.

To date, the lowest demand is found in the Primorska, Koroshka, Stagerska and Primorye regions.

How does e-care work?

The e-care user can contact the help center at any time (24 hours a day) by simply pressing the button on the security phone installed in their home, or by pressing the help call button on the bracelet. In addition to the bracelet, the user also receives a mobile motion detector on the necklace, which automatically detects a fall and initiates a call to the help center. To start using it, it is necessary to install the equipment made by a Telekom Slovenije technician. Installation is easy, without drilling and special wires.

Who is eligible to participate in financing the use and installation of electronic supply equipment?

5,000 users who meet at least one of the following conditions are eligible to use e-care, which is co-financed by the European Union from ESF under the “e-care at home” project.

  • Are over 65 years old and spend most of the day living alone or
  • Because of concomitant chronic non-communicable diseases belong to a vulnerable group in case of corona virus disease or
  • Their disability is recognized in accordance with the regulations in the field of disability insurance and pension, or
  • Receipt of assistance and care allowances in accordance with the regulations in force in the field of disability insurance and pensions, or
  • Are 18 years of age or older and are at risk of falling due to neurological or neuromuscular disorders or experiencing various adverse events in the environment due to cognitive decline in dementia.

How do you get e-care co-financing?

Beneficiaries can regulate the use of e-care, which is co-financed by the European Union from ESF under the “e-care at home” project:

  • Via the Association of Pensioners’ Associations of Slovenia by calling 051252000 (every working day between 8 am and 12 noon) or in writing by e-mail [email protected] or contacting the local Pensioners Association;
  • Via Telekom Slovenije by calling the toll-free number 080 12 13 every working day between 8 a.m. and 4 p.m.), or in writing via e-mail [email protected] or by visiting a Telekom Slovenije point of sale.

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